Anne Palviny Njomo Ngassa

IT Support / Junior IT Specialist

Kaunas, LT.

About

Highly motivated Computing Informatics Engineering graduate with a strong foundation in computer networking, operating systems, and cybersecurity from Vilnius University. Proven ability to diagnose software issues, implement access controls, and document technical procedures through rigorous academic and lab work. Eager to leverage analytical thinking, robust communication, and a proactive learning approach to excel in a Junior IT Specialist role and contribute to seamless system operations.

Work

Evolution, UAB

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Presenter

Kaunas, Kaunas County, Lithuania

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Summary

Managed operational workflows in a highly regulated environment, ensuring precision and timely service delivery through meticulous adherence to procedures.

Highlights

Resolved minor operational issues promptly and escalated complex incidents efficiently, maintaining service continuity in a regulated environment.

Collaborated effectively with cross-functional teams to ensure uninterrupted service delivery, contributing to overall operational efficiency.

Adhered strictly to documented processes and time-sensitive conditions, demonstrating strong attention to detail and procedural compliance.

Developed and applied strong communication, teamwork, and customer-focused problem-solving skills to enhance service quality and user satisfaction.

Volunteer

Volunteer

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Technology Conferences / Data Miner

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Contributed to the successful execution of multiple high-profile technology conferences, providing essential technical and organizational support.

Highlights

Provided crucial organizational and technical support for major conferences including DevOps Pro Europe, Devdays, and CyberwiseCon, ensuring smooth event flow.

Assisted with on-site technical event operations and directly supported attendees, enhancing participant experience and resolving immediate issues.

Collaborated effectively with diverse conference teams in fast-paced technology environments, fostering strong teamwork and organizational skills.

Gained practical exposure to enterprise IT, DevOps, cloud technologies, cybersecurity, and automation concepts through active participation in industry events.

Education

Vilnius University, Kaunas faculty

Kaunas, , Lithuania
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Bachelor's degree Computing Informatics Engineering

Courses

Computer networks and their security

Mobile Application technologies

Python programming

Basis of virtualization

Digital forensics

Information systems and databases

Open source Intelligence

Information system testing and Quality Assurance

Operational systems and their security

Innovation management

Statistics

Government Bilingual High School Ekounou

Yaounde, , Cameroon
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High School Diploma Information and Communication Technologies; Natural sciences, mathematics and statistics

Languages

English

French

Skills

Python programming

Basis of virtualization

Digital forensics

Information systems and databases

Open source Intelligence

Information system testing and Quality Assurance

Operational systems and their security

Innovation management

Statistics

Incident Troubleshooting

Python Programming Fundamentals

Git

Basic Network Troubleshooting

Computer networks and their security

Mobile Application technologies

Communication

Teamwork

Problem solving

Attention to detail

Analytical Thinking

Time management

Technical documentation

User Account management

Software Installation

Hardware and Software support

Networking Fundamentals